At Beamseeker we strive to deliver you the best in quality and value, if your product has arrived damaged from something we did, we are happy to take back the product and issue you a full refund of your purchase under the following conditions.

    Beamseeker will not be responsible for shipping carrier damages of mishandled packages, or a package lost … in these cases contact us and we can determine if a shipping claim needs to be made to replace your items immediately
    Your order and all items in it must be inspected for missing or damaged items within 48 hours of receiving the package. Beamseeker must be contacted immediately by using the contact us page on our website beamseeker.com within that 48-hour period from you receiving your order, to begin your claim process.
    If Beamseeker does not receive an immediate notice of damage or missing items within the 48 hours of you receiving your product, Beamseeker will assume you the customer has accepted full responsibility for the condition and contents of the package.
    Products approved for a refund claim can only be returned if they are still in their original condition and packaging, and are still able to be resold. Used products, altered products, or products damaged by the customer will not be eligible for any refund. Items returned without an approval from Beamseeker will not be accepted or refunded.
    The purchaser requesting a refund claim must provide proof of purchase and a copy of their invoice with their return purchase, if authorized for a return.
    To begin a return claim process please email cj@beamseeker.com with a detailed reason for returning your product and pictures or a video of the product that supports your reason for needing to return the item/s in question
    All shipping cost for any returns are to be covered at the purchaser’s expense unless negotiated otherwise by Beamseeker.
    To assure your refund claim for your return package, please use a trackable mail service, with a supplied tracking number, we will not be responsible for lost or missing packages.
    Upon receiving your return claim package, your products will be inspected to determine if a full refund will be issued to your original method of payment. Further instructions and or a refund receipt will be emailed to the email address you used when making your original purchase from Beamseeker, or at checkout.